a:4:{s:8:"template";s:12280:"<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html lang="en-US" xmlns="http://www.w3.org/1999/xhtml">
<head profile="http://gmpg.org/xfn/11">
<meta content="text/html; charset=utf-8" http-equiv="Content-Type"/>
<title>{{ keyword }}</title>
<style media="screen" rel="stylesheet" type="text/css">
#art-main
{
   font-family: Century Gothic;
   font-style: normal;
   font-weight: normal;
   font-size: 13px;
   text-align: justify;
}

p, a, ul, li
{
   margin: 0;
   padding: 0;
}

ul
{
   list-style-type: none;
}

html, body
{
   height:100%;
}

#art-main
{
   position: relative;
   z-index: 0;
   width: 100%;
   min-height: 100%;
   left: 0;
   top: 0;
   cursor:default;
   overflow:hidden;
}

body
{
   padding: 0;
   margin:0;
   min-width: 1000px;
   color: #292929;
   background-color: #FFFFFF;
   background-image: url();
   background-repeat: no-repeat;
   background-attachment: scroll;
   background-position: top center;
}

.cleared
{
   display:block;
   clear: both;
   float: none;
   margin: 0;
   padding: 0;
   border: none;
   font-size: 0;
   height:0;
   overflow:hidden;
}

.reset-box
{
   overflow:hidden;
   display:table;
}

/* Start Box */
.art-box, .art-box-body {
   margin:0 auto;
   position:relative;
}
.art-box:before, .art-box:after, .art-box-body:before, .art-box-body:after {
   position:absolute;
   top:0;
   bottom:0;
   content:' ';
   background-repeat: no-repeat;
   line-height:0;
}
.art-box:before,.art-box-body:before{
   left:0;
}
.art-box:after,.art-box-body:after{
   right:0;
}
.art-box:before {
   overflow:hidden;
   background-position: bottom left;
   direction: ltr;
   z-index:-3;
}
.art-box:after {
   background-position: bottom right;
   z-index:-3;
}
.art-box-body:before, .art-box-body:after {
   background-repeat:repeat-y;
}
.art-box-body:before {
   background-position: top left;
   z-index:-3;
}
.art-box-body:after {
   background-position: top right;
   z-index:-3;
}
/* End Box */

/* Start Bar */
.art-bar {
   position:relative;
}
.art-bar:before, .art-bar:after {
   position:absolute;
   top:0;
   bottom:0;
   content:' ';
   background-repeat:repeat;
   z-index:-1;
}
.art-bar:before {
   left:0;
   background-position: top left;
}
.art-bar:after {
   right:0;
   background-position: top right;
}
/* End Bar */ 
/* end Page */

/* begin Header */
div.art-header
{
   margin: 0 auto;
   position: relative;
   z-index: -5;
   width:1000px;
   height: 174px;
   margin-top: 0;
   margin-bottom: 0;
}
.art-header-position
{
   position: absolute;
   top: 0;
   right: 0;
   left: 0;
} 

.art-header-wrapper 
{
   position: relative;
   top:0;
   width:1000px;
   margin:0 auto;
}
.art-header-inner 
{
   position: relative;
   margin: 0 10px;
}

/* end Header */

/* begin Logo */
div.art-logo
{
   display: block;
   position: absolute;
   top: 159px;
   left: 50%;
   margin-left: -482px;
   width: 965px;
}

/* end Logo */

/* begin Menu */
/* menu structure */

ul.art-hmenu a, ul.art-hmenu a:link, ul.art-hmenu a:visited, ul.art-hmenu a:hover 
{
   outline: none;
   position: relative;
   z-index: 11;
}

ul.art-hmenu, ul.art-hmenu ul
{
   display: block;
   margin: 0;
   padding: 0;
   border: 0;
   list-style-type: none;
}

ul.art-hmenu li
{
   margin: 0;
   padding: 0;
   border: 0;
   display: block;
   float: left;
   position: relative;
   z-index: 5;
   background: none;
}

ul.art-hmenu li:hover{
   z-index: 10000;
   white-space: normal;
}
ul.art-hmenu li li{
   float: none;
   width: auto;
}
ul.art-hmenu li:hover>ul {
   visibility: visible;
   top: 100%;
}
ul.art-hmenu:after, ul.art-hmenu ul:after
{
   content: ".";
   height: 0;
   display: block;
   visibility: hidden;
   overflow: hidden;
   clear: both;
}
ul.art-hmenu, ul.art-hmenu ul {
   background-image: url();
   min-height: 0;
}

ul.art-hmenu ul
{
   visibility: hidden;
   position: absolute;
   z-index: 10;
   left: 0;
   top: 0;
   background-image: url();
   padding: 10px 30px 30px 30px;
   margin: -10px 0 0 -30px;
}

ul.art-hmenu{
   position:relative;
   padding: 13px 10px 13px 10px;
   float: left;
   left: 50%;
}
div.art-nav-center{
   position: relative;
   float: right;
   right: 50%;
}
/* end menu structure */

/* menu bar */

.art-nav
{
   width:1000px;
   margin:0 auto;
   min-height: 65px;
   z-index: 100;
   margin-top: 3px;
   margin-bottom: -7px;
}

.art-nav:before, .art-nav:after{
   background-image: url();
}
.art-nav:before{
   right: 26px;
}
.art-nav:after{
   width: 26px;
}
/* end menu bar */
.art-nav-outer{
   position:absolute;
   width:100%;
}
.art-nav-wrapper 
{
   position: relative;
   width:1000px;
   margin:0 auto;
}

.art-nav-inner{
   margin: 0 17px;
}

/* end Menu */

/* begin MenuItem */
ul.art-hmenu>li>a
{
   position: relative;
   display: block;
   height: 39px;
   cursor: pointer;
   text-decoration: none;
   color: #050B96;
   padding: 0 28px;
   line-height: 39px;
   text-align: center;
}

ul.art-hmenu>li>a:before, ul.art-hmenu>li>a:after
{
   position: absolute;
   display: block;
   content:' ';
   top: 0;
   bottom:0;
   z-index: -1;
   background-image: url();
}

ul.art-hmenu>li>a:before
{
   left: 0;
   right: 4px;
   background-position: top left;
}

ul.art-hmenu>li>a:after
{
   width: 4px;
   right: 0;
   background-position: top right;
}

.art-hmenu a, .art-hmenu a:link, .art-hmenu a:visited, .art-hmenu a:hover
{
   text-align: left;
   text-decoration: none;
}

ul.art-hmenu>li>a:hover:before {
   background-position: center left;
}
ul.art-hmenu>li>a:hover:after {
   background-position: center right;
}
ul.art-hmenu>li>a:hover, ul.art-hmenu>li:hover>a{
   color: #D4D4D4;
}

/* end MenuItem */

/* begin MenuSeparator */
ul.art-hmenu>li:before
{
   position:absolute;
   display: block;
   content:' ';
   top:0;
   left:  -13px;
   width:13px;
   height: 39px;
   background: url() center center no-repeat;
}

ul.art-hmenu>li {
   margin-left:13px;
}
ul.art-hmenu>li:first-child {
   margin-left:0;
}

ul.art-hmenu>li:first-child:before{
   display:none;
}
/* end MenuSeparator */

/* begin MenuSubItem */
.art-hmenu ul a
{
   display: block;
   white-space: nowrap;
   height: 26px;
   background-image: url();
   background-position: left top;
   background-repeat: repeat-x;
   border-width: 1px;
   border-style: solid;
   border-top-width: 0;
   border-color: #595959;
   min-width: 7em;
   text-align: left;
   text-decoration: none;
   line-height: 26px;
   color: #FCC5C8;
   font-size: 12px;
   margin:0;
   padding: 0 17px;
}

.art-hmenu ul>li:first-child>a
{
   border-top-width: 1px;
}

.art-hmenu ul a:link, .art-hmenu ul a:visited, .art-hmenu ul a:hover, .art-hmenu ul a:active
{
   text-align: left;
   text-decoration: none;
   line-height: 26px;
   color: #FCC5C8;
   font-size: 12px;
   margin:0;
   padding: 0 17px;
}

.art-hmenu ul li a:hover
{
   color: #D9D9D9;
   background-position: left bottom;
   border-color: #595959;
   border-top-width: 1px !important;
}

.art-hmenu ul li:hover>a
{
   color: #D9D9D9;
   background-position: left bottom;
   border-color: #595959;
   border-top-width: 1px !important;
}

/* end MenuSubItem */

/* begin Box, Sheet */
.art-sheet
{
   max-width:1000px;
   margin-top: 3px;
   margin-bottom: -7px;
   cursor:auto;
   width: 1000px;
}
.art-sheet-body 
{
   padding:17px;
   min-width:46px;
   min-height:46px;
   padding-top:17px;
   padding-bottom:17px;
}
.art-sheet:before, .art-sheet:after 
{
   content: url();
   font-size: 0;
   background-image: url();
}
.art-sheet:after{
   clip:rect(auto, auto, auto, 960px);
}
.art-sheet:before,.art-sheet-body:before{
   right:40px;
}
.art-sheet-body:after{
   width: 40px;
   top:40px;
   bottom:40px;
   background-image:url();
}
.art-sheet-body:before{
   top:40px;
   bottom:40px;
   background-image:url();
}

.art-footer
{
   position: relative;
   margin-top:0;
   margin-bottom:0;
   width: 100%;
}

.art-footer-body
{
   position:relative;
   padding: 15px;
   color: #000000;
   font-size: 11px;
}

.art-footer-body:before
{
   position: absolute;
   content:' ';
   z-index:-2;
   left:0;
   right:0;
   top:0;
   bottom:3px;
   background:rgba(224, 223, 223, 1);
   background-position:bottom left;
}

.art-footer:before, .art-footer:after 
{
   position: absolute;
   content:' ';
   z-index:-2;
   bottom:0;
   height:3px;
   background:#170BA0;
}

.art-footer:before
{
   left:0;
   right:3px;
   background-position: bottom left;
}

.art-footer:after
{
   right:0;
   width:3px;
   background-position: bottom right;
}

.art-footer-body .art-rss-tag-icon
{
   position: absolute;
   left:   6px;
   bottom:15px;
   z-index:1;
}

.art-rss-tag-icon
{
   display: block;
   background-image: url();
   background-position: center right;
   background-repeat: no-repeat;
   height: 30px;
   width: 32px;
   cursor: default;
}

.art-footer-text p
{
   padding:0;
   margin:0;
   text-align: center;
}

.art-footer-body a,
.art-footer-body a:link,
.art-footer-body a:visited,
.art-footer-body a:hover
{
   color: #000000;
   font-size: 11px;
}

.art-footer-text
{
   min-height: 30px;
   padding-left: 10px;
   padding-right: 10px;
   text-align: center;
}

.art-footer-body a,
.art-footer-body a:link
{
   color: #FA999E;
   text-decoration: none;
}

.art-footer-body a:visited
{
   color: #9E9E9E;
}

.art-footer-body a:hover
{
   color: #402903;
   text-decoration: underline;
}/* end Footer */

/* begin PageFooter */
.art-page-footer
{
   font-family: Arial;
   font-size: 10px;
   letter-spacing: normal;
   word-spacing: normal;
   font-style: normal;
   font-weight: normal;
   text-decoration: underline;
   color: #A00810;
}

.art-page-footer
{
   position: relative;
   z-index: 10;
   padding: 1em;
   text-align: center;
   text-decoration: none;
   color: #1C1C1C;
}

</style>

</head><body class="">
<div id="art-main">
<div class="cleared reset-box"></div>
<div class="art-header">
<div class="art-header-position">
<div class="art-header-wrapper">
<div class="cleared reset-box"></div>
<div class="art-header-inner">
<div class="art-logo">
</div>
</div>
</div>
</div>
</div>
<div class="cleared reset-box"></div>
<div class="art-bar art-nav">
<div class="art-nav-outer">
<div class="art-nav-wrapper">
<div class="art-nav-inner">
<div class="art-nav-center">
<ul class="art-hmenu menu-2">
<li class="menu-item-47"><a href="#" title="Home">Home</a>
</li>
<li class="menu-item-41"><a href="#" title="About us">About us</a>
<ul>
<li class="menu-item-42"><a href="#" title="Business Philosophy">Business Philosophy</a>
</li>
<li class="menu-item-50"><a href="#" title="Organisation Structure">Organisation Structure</a>
</li>
</ul>
</li>
<li class="menu-item-44"><a href="#" title="CASES">CASES</a>
</li>
<li class="menu-item-46"><a href="#" title="Services And Support">Services And Support</a>
</li>
<li class="menu-item-221"><a href="#" title="Products and Services">Products and Services</a>
<ul>
<li class="menu-item-111"><a href="#" title="Solar Systems">Solar Systems</a>
</li>
<li class="menu-item-110"><a href="#" title="Irrigation Systems">Irrigation Systems</a>
</li>
<li class="menu-item-112"><a href="#" title="Swimming Pools">Swimming Pools</a>
</li>
<li class="menu-item-218"><a href="#" title="Electrical Control Systems">Electrical Control Systems</a>
</li>
<li class="menu-item-219"><a href="#" title="Generator Sales and Service">Generator Sales and Service</a>
</li>
<li class="menu-item-220"><a href="#" title="Water Treatment Equipment">Water Treatment Equipment</a>
</li>
</ul>
</li>
<li class="menu-item-43"><a href="#" title="Contact us">Contact us</a>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="cleared reset-box"></div>
<div class="art-box art-sheet">
<div class="art-box-body art-sheet-body">

{{ text }}
    <div class="art-footer">
<div class="art-footer-body">
<a class="art-rss-tag-icon" href="#" title="{{ keyword }} RSS Feed"></a>
<div class="art-footer-text">
<p>Copyright All Rights Reserved  Jobak Engineering Ltd 2017 Powered by Hostalite</p>
</div>
<div class="cleared"></div>
</div>
</div>
<div class="cleared"></div>
</div>
</div>
<div class="cleared"></div>
<div class="cleared"></div>
</div>
<div id="wp-footer">
<p class="art-page-footer"></p>




</div>
</body>
</html>";s:4:"text";s:3851:"A call center team leader has to streamline the operating procedures, set targets, motivate team, and handle escalations. 10 Tips for Handling Irate Callers Customers dont call with ... Use these 10 tips to help your Agents and Supervisors deal with irate callers and escalations. Understand if there is a particular agent where most of these are coming from or if the problem is more widespread. Customers expect fast and accurate service, and that requires each phone agent to be as efficient as possible. Escalations should be taken seriously, ... What Does Customer Escalation Mean? ... Top Tips for Dealing with Customer Complaints in Call Blogs / Sales & Service / Customer Service: Reducing and Managing Escalations. how do you deal with call escalation? Unsure of how to deal with customer complaints? 7 Tips To Reduce Customer Escalations. Closely monitor escalations within your business. Ensure that call center representatives escalate all calls they are unable to resolve to managers, escalation representatives and SMEs. by Hemani Sehgal, on Wed, ... Every call center agent has this one nightmare ... average handle time (1) This can also be by social media  particularly to try and find out a customers phone number  but would probably be better if it is by a proactive follow up call. Career Opportunities. At some point, everyone in business has to deal with an upset customer. In a busy call center, keeping down your Average Handle Time, or AHT, is crucial to running a successful business. A call center team leader has to streamline the operating procedures, set targets, motivate team, and handle escalations. Call Center Best Practices ... an increase in call escalations bogs down managers, ... Average Handle Time, etc.) To hold this position, you must have skills and experience stated in this sample resume. Call Center Burnout/Emotional ... tasks & call escalations. Call Center" Star Star Star Star Star. An escalation plan is a set of procedures set in place to deal with potential problems in a variety of contexts. 11,651 Customer Service Escalation Manager jobs available on Indeed.com. But there are ways for a call center agent to efficiently reduce customer escalations While call center technology has done a great deal to make business simpler and more streamlined it can also complicate your interactions with your clients. Learn how Call Center Agents can handle Difficult Customers with these easy to implement tips These types of scenarios should be the exception not the rule. If this is done in a timely fashion it can go a long way to diffuse any frustration the customer is feeling. Work/Life Balance. 4 Methods of Customer Support Call Handling. While Contact Center Must Have Call Center Systems ... How to Handle Escalated Calls." 9. Ten Tips for Dealing with Customer Complaints. Organizing and Managing the Call Center ... centers said that part-timers handle 5% or less of their total calls. - Posts on Call Centre Helper Forum. Find the best Call Center Customer Service Representative resume samples to help you improve your own resume. ... Tiered - Call Center Triage. Learn how Call Center Agents can handle Difficult Customers with these easy to implement tips Call Center Burnout/Emotional ... tasks & call escalations. Culture & Values. If you are receiving multiple escalations, you must get to the root cause of these. Interview question for Project Manager in Pune.How do you handle customer escalations and changing customer demands As a call center representative, you will come across angry callers on a daily basis. in as clear and concise a manner Call Center Customer Escalation Process Template Free PDF eBook Download: Call Center Customer Escalation Process Template Download or Read Online eBook call center customer escalation process template in PDF Format From The Best User ";s:7:"keyword";s:37:"how to handle escalations call center";s:7:"expired";i:-1;}