a:4:{s:8:"template";s:5351:"<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html lang="en-US" xmlns="http://www.w3.org/1999/xhtml">
<head profile="http://gmpg.org/xfn/11">
<meta content="text/html; charset=utf-8" http-equiv="Content-Type"/>
<title>{{ keyword }}</title>
<style media="screen" rel="stylesheet" type="text/css">

/* Aardvark Reset Thingy http://aardvark.fecklessmind.com/ */
html, body, div, h1, h2, p, a, ul, li
 {border:0;margin:0;outline:0;padding:0;background:transparent;vertical-align:baseline;}

/* Basic styles */
body {
	background: url() repeat #000;
	color:#4F4F5F;
	font: Georgia, "Times New Roman", Times, serif;}
html>body {font-size:12px;}

h1,h2 {font-weight:700;}

h1 {margin:0 0 0.75em;font-size:2em;}
h2 {margin:0 0 1em;font-size:1.5em;}

p,ul {margin:0 0 1.5em;color:#383843;}

li ul {margin:0;}
ul {list-style:outside disc;}
li {margin:0 0 0 2em;}

a {text-decoration:none;color:#434351;font-weight:800;}
a:hover {text-decoration:none;color:#66667A;}

/* Table styles */

/* Form styles */

/* Useful classes */

.clr {clear:both;}
.clearfix:after {
    content: " ";
    display: block;
    clear: both;
    visibility: hidden;
    line-height: 0;
    height: 0;
}

.clearfix {
	display: inline-block;
}
.wrapper {width:960px; /*background:#FFF;*/ margin:0 auto;}

/* header classes */
#header { width:980px; height:250px; background: url() top left no-repeat;margin:18px auto 0 auto;color:#4F4F5F;}
#header h2 { font-size:24px; }
#header h1 {
	margin:0;
	padding:0;
	display: none;
}
#logo {
	padding:0;
	width: 340px;
	height:200px;
	margin: 20px 0 0 26px;
	float:left;
}

#hside {
	position:relative;
	padding: 10px 0;
	width: 568px;
	height:180px;
	margin: 20px 20px 0 0;
	float:left;
}

#navWrap {
	height:36px;
	width:960px;
	/*background:#9f0022;*/
	margin:5px auto;
}

#topNav {
	width:960px;
	/*background:#9f0022;*/
	margin:0 auto;
}


/* footer classes */
.basement {width:980px;background:#FFF;color:#000;text-align:center;font-size:0.8em; -moz-border-radius: 5px;
	border-radius: 5px;padding:9px 0;margin:15px auto;}
.basement a, .basement a:link, .basement a:visited {color:#000;text-decoration:underline;font-weight:normal;}
.basement p {color:#000;margin:0.3em 0;}

</style>

<style id="jbgallery-css" rel="stylesheet" type="text/css">/*** ESSENTIAL STYLES ***/
.sf-menu, .sf-menu * {
	margin:			0;
	padding:		0;
	list-style:		none;	
}
.sf-menu {
	line-height:	1.0;	
}
.sf-menu ul {
	position:		absolute;
	top:			-999em;
	width:			10em; /* left offset of submenus need to match (see below) */
}
.sf-menu ul li {
	width:			100%;
}
.sf-menu li:hover {
	visibility:		inherit; /* fixes IE7 'sticky bug' */
}
.sf-menu li {
	float:			left;
	position:		relative;
}
.sf-menu a {
	display:		block;
	position:		relative;
}
.sf-menu li:hover ul {
	left:			0;
	top:			2.9em; /* match top ul list item height */
	z-index:		99;
}

/*** SKIN ***/
.sf-menu {
	/*background:#d93034;*/
	float:			left;
	/*margin-bottom:	1em;
	margin-top:6px; 	*/
}
.sf-menu a {
	/*border-left:	1px solid #fff;
	border-top:		1px solid #CFDEFF;*/
	font-family:Verdana, Geneva, sans-serif;
	font-size: 12px;
	font-weight:bold;
	color: #FFF;
	padding: 		1em;
	text-decoration:none;
}
.sf-menu a, .sf-menu a:visited  { /* visited pseudo selector so IE6 applies text colour*/
	color:			#FFF;
}
.sf-menu li {
	background:		#d93034;
	margin:  0 4px;
	-moz-border-radius: 5px;
	border-radius: 5px;
}
.sf-menu li li {
	background:		#9f0022;
}
.sf-menu li:hover, .sf-menu a:focus, .sf-menu a:hover, .sf-menu a:active {
	color:		#000;
	outline:		0;
	background:		#e8a8a7;
	/*background-image:url();*/
}

/*** arrows **/
/* apply hovers to modern browsers */

/* point right for anchors in subs */
/* apply hovers to modern browsers */

/*** shadows for all but IE6 ***/
.sf-shadow ul {
	padding: 0 8px 9px 0;
	-moz-border-radius-bottomleft: 17px;
	-moz-border-radius-topright: 17px;
	-webkit-border-top-right-radius: 17px;
	-webkit-border-bottom-left-radius: 17px;
}
</style>

</head>
<body>
<div id="header">
<div id="logo">
<h1>ATLRetro</h1>
</div>
<div id="hside">
<h2>Your Guide to 20th Century Atlanta in the 21st Century</h2>
</div>
<div class="clr"></div>
</div>
<div id="navWrap">
<div class="menu-topnav-container" id="topNav"><ul class="sf-menu sf-js-enabled sf-shadow" id="menu-topnav"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-3000" id="menu-item-3000"><a href="#">Home</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2997" id="menu-item-2997"><a href="#">About{{ keyword }}</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2998" id="menu-item-2998"><a href="#">About the Blogger</a></li>
<li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-has-children menu-item-3306" id="menu-item-3306"><a href="#">Retro Archives</a>
</li>
<li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2999" id="menu-item-2999"><a href="#">Copyright Notice</a></li>
</ul></div> </div>
<div class="clearfix"></div>
<div class="wrapper">
{{ text }}
      
    <div class="basement clr">
<p> 2017 <a href="#">ATLRetro</a>. All Rights Reserved. This blog is powered by <a href="#">Wordpress</a></p>
</div>
</div>

</body>
</html>";s:4:"text";s:3575:"After flying over forty times per year for the last five years, I suppose it was bound to happen. It seems like to me you have never worked a day in customer service in your life. And, for the sake of your business and your sanity, you need to address a bad customer right away. Sometimes, you should just listen. Is the Customer Always Right? Sometimes, you're not always right. The customer deserves to receive maximum effort on the part of those serving him or her, even when the customer's expectations, wants and needs may be impractical. If any part of a customer's dissatisfaction doesn't pertain to the service that he or she could have reasonably expected you to provide, be sure to say this. Customer: No, its not. - Chris Pine quotes from BrainyQuote.com Here are 5 reasons why. Thank you, Tricia. The terms and nature of this process should be mutually understood. If a customer has a technical problem accessing your product, you immediately fix the situation and try to give them an extra bonus for their trouble. The Customer Is Not Always Right. Customer: No, its not. In sales, there is an agreement, and once a transaction is completed, a contract. Luckily, modern technology makes it easy for customers to become involved in the conversation. It is not too hard to think of many examples where the customer is not always right. "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. Being right serves no useful purpose in the context of delivering exceptional service. "The customer is not always right." ... so we have to call over a supervisor when customers come through with it. Your account number is [number]. This is your account number. ... plainly not automatic.) How many times have you had to grit your teeth, take a deep breath and silently repeat to yourself, The customer is always right? If you want to succeed in business it doesn't always pay to be a people-pleaser. Of course, in order to be right, customers have to be heard. The customer is (not) always right; ... to offer more personalized services and recommendations to their customers. There tends to be unfinished business. The customer is always right. This makes the companies who say it -- and the customers Is the Customer Always Right? For businesses that rely on consumers to provide direction and profit, no adage or truism so perfectly sums up the supplier-purchaser relationship. Customer: Im calling to get my account number. The future is not always a whole new ball game. Why the Customer is Always Right. On a recent day of travel, almost everything that could go wrong, did go wrong. Customer Not Always Right quotes - 1. Remember, the customer is not always right. 1: It makes employees unhappy Gordon Bethune is a brash Texan (as is Herb Kelleher, coincidentally) who is best known for turning Continental Airlines around From Worst to First, a story told in his book of the same title from 1998. Whatever the customer decides is always right. The Customer Is Always Night. Start your week with a motivational kick. Simply recognizing that the customer may be misinformed and engaging the customer in a conversation which focuses on finding a solution which will, at the very least, satisfy the customer is the most productive thing you can do. We've probably all seen it at one time or another. Rule number one: The customer is always right. A customer calls in requesting his account number to transfer to another company.) Read more quotes and sayings about Customer Not Always Right. ";s:7:"keyword";s:38:"the customer is not always right quote";s:7:"expired";i:-1;}